Macmillan are committed to protecting your privacy. Any information we collect from you is used to process orders and requests and to provide you with more relevant products and services.

Collection and Use of Customer Information
We collect email addresses or other contact details together with any comments provided to us voluntarily via this web site. We also collect information on the pages that are visited. All the information you provide is used to improve the content of our web site and to make contact for marketing and commercial purposes.

• When you order online, we ask you for your name, email address, delivery address, credit or debit card number and expiry date. Our Customer Services department can then process and fulfil your order and notify you of your order status.
• We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order or your email address.
• When you enter a competition or other promotion, we may ask for your name, address and email address so we can administer the competition and notify winners.
• We use your comments, specified subject interests and any orders to shape our recommendations about the books that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and structure of our site.
• We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new Macmillan services and special offers we think you will find valuable.

Protection of Customer Information
As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Macmillan uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. Your credit card details will be transmitted to Macmillan securely ONLY if you are using a secure connection (SSL) aware browser.

Disclosure of Information to Third Parties
Macmillan will not sell, trade or rent your personal information to third parties outside the Macmillan Group.

Your Consent
By using our web site, you consent to the collection and use of your information by Macmillan  Macmillan. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

We welcome comments and suggestions which will help us improve our web site. Please contact us by email: hostmaster@macmillan.com