Due to the large number of unsolicited manuscript submissions received each year, Pan Macmillan does not encourage authors to submit their work on speculation. New authors and illustrators generally join the list through agents and the company is very unlikely to accept unsolicited material. However other divisions of the company have different policies. Go to our authors’ section (link) for information and help about how to get published

Q2: How do I purchase Macmillan books online?

Use the search box at the top of this page to find the book you are looking for. A short registration process is necessary, after which you can order and pay online. If you have trouble finding a book, each of our divisions has an online shopping service on their individual sites and it may be worth trying the Macmillan Distribution, Pan, Palgrave, NPG and Macmillan Education shopping pages at www.onestopenglish.com/bookshop/ or www.macmillan-caribbean.com/bookshop.htm

Q3: How can I contact Macmillan authors?

If you wish to contact a Macmillan author please send letters care of the relevant company and we will do our best to pass them on. We are unable to disclose authors’ private contact details

Q4: Where can I find out-of-print or unavailable Macmillan books?

You'll be finding fewer and fewer Macmillan titles are out of print. We've embarked on a wide programme of print on demand starting with all our academic titles, which means that many books we'd have made "OP" before are now kept in our list and printed specially to meet your order.

Where you do encounter an out-of-print title, then second-hand bookshops are often a good starting point. You can search a second-hand book database at abebooks.com.

Q5: I want to use some material published by Macmillan - how do I get permission?

The permissions section of this site will tell you who to contact if you wish to reproduce text or other content from a Macmillan publication.

Q6: Where do I order a catalogue?

Please refer to our order a catalogue section

Q7: How can I apply for a job at Macmillan?

Our Working with Macmillan section has details of all current UK vacancies, as well as details of who to contact and where to send CVs and applications.

Q8: Does Macmillan have a returns policy for faulty publications?

We apologise for any errors which occurred during the printing process. If your Macmillan book is badly damaged, please return it to the bookshop you purchased it from.

Q9: How can I find out more about the publishing business?

The following websites may be of use:

www.thebookseller.com for industry news

www.bookhouse.co.uk for training and careers information

www.instpublishing.org.uk for The Institute of Publishing’s official site

www.alpsp.org.uk The site of the Association of Learned and Professional Society Publishers (ALPSP) who represent not-for-profit publishers and associated organisations

The School of Art, Publishing & Music  at Oxford Brookes University runs professional courses.

Q10: Are you Macmillan Press?

Macmillan Press was the academic, scholarly and reference division of Macmillan in the UK until 2000. It then merged with St Martin’s Press in the USA to form Palgrave Macmillan, the group’s global scholarly, academic and reference publishing arm.

Q11: Are you Macmillan Inc.?

The short answer is no, but here is the background history.

Macmillan's US enterprise started in 1869 when a branch office was established in New York. Expansion was rapid and by 1890 the American company had become an independent partnership.

In 1896 the English firm became a limited company and, as part of the reorganisation which followed the death of Alexander Macmillan earlier that year, the American company was incorporated and became the Macmillan Company of New York. Both companies were distinct and independent but relations were close.

In 1951 the long association with the American company was broken when Macmillan sold its shareholding and set about forming a new company. St. Martin’s Press (named after the street in which their London office was located) was incorporated in 1952.

The newly independent Macmillan Company of New York continued to trade under its name until 1973 when Crowell Collier, majority shareholders since 1960, changed the name to Macmillan Inc.

In December 2000 Macmillan Publishers Ltd reached an agreement with Pearson Plc to purchase the Macmillan trademark in the USA. The right to use the name Macmillan was not exclusive (limited licenses were granted to a number of other parties) but the purchase of the trademark allows Macmillan Publishers Ltd to establish a stronger global identity.

Please note therefore that Free Press, Crowell-Collier, Collier-Macmillan, and Macmillan Inc (formerly the Macmillan Company of New York) are not part of the Macmillan Group in the UK, but are part of Simon and Schuster in the USA

Q12: What do I do if I receive a bill from Macmillan in error?

The Contact Us section on this site has contact details for members of our accounting departments who can help you with any billing enquiries.